Bronze Training Course (Level 2)

Dealing with Challenging Behaviour  -  COURSE CODE BL2-01

Mastering the art of dealing with challenging behaviour is an acquired skill which is covered by this module.

Course contents:

• Preventing incidents

• Flashpoints

• Escalation & Diffusion

• Managing incidents

• Recording & reporting

 


Dealing with Challenging Behaviour

COURSE CODE BL2-01
One Click Personal: Free

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